This policy explains how DoorLine Referrals ("we," "us," or "our") handles your personal information. It applies to our website at https://moderngaragedoors.pages.dev/ and to calls, texts, and emails connected to it.
1. Who we are
We run a referral service. Homeowners tell us about a garage door need. We pass that request to an independent contractor who serves their area. We do not perform garage door work ourselves.
2. Information we collect
We collect information in three ways.
- Information you give us. This includes your name, phone number, email address, ZIP code, and details about your garage door or request. Contractors may also give us a company name, license number, and service areas.
- Information collected automatically. This includes your IP address, browser type, device type, pages viewed, and the date and time of your visit.
- Information from communications. This includes the content of messages you send us and records of calls or texts about your request.
3. How we use your information
- To match your request with a contractor in your area.
- To contact you about your request or your contractor application.
- To answer your questions and give support.
- To keep our site secure and prevent spam or fraud.
- To understand how people use our site and to improve it.
- To meet legal duties and enforce our terms.
4. How we share your information
Sharing your request with a contractor is the main purpose of this site. We share information in these cases.
- Contractors. We give your name, phone number, ZIP code, and request details to independent contractors. They use it to contact you. Each contractor is responsible for how it uses your information after that.
- Service providers. We use vendors for hosting, form handling, email, analytics, and call or text delivery. They may use your data only to serve us.
- Legal reasons. We may disclose information if the law requires it, or to protect rights, safety, and property.
- Business changes. If we merge with or sell to another company, your information may transfer as part of that deal.
Under some state laws, sharing your details with a contractor may count as a "sale" or "sharing" of personal information. You can opt out using the steps in Section 7.
5. Calls, texts, and email
When you submit a request, you agree that we and the contractor we match you with may contact you by phone, text, and email about that request. Calls or texts may use automated technology. Consent is not a condition of any purchase.
You can reply STOP to any text to opt out. Message and data rates may apply. You can also ask us to stop contacting you through the contact page.
6. Cookies and analytics
We may use cookies and similar tools to keep the site working and to measure traffic. You can block or delete cookies in your browser settings. Some parts of the site may work less well if you do. If your browser sends a Global Privacy Control signal, we treat it as an opt out where the law requires.
7. Your choices and rights
Depending on where you live, you may have the right to:
- Know what personal information we collect and why.
- Get a copy of your personal information.
- Correct information that is wrong.
- Delete your personal information.
- Opt out of the sale or sharing of your personal information.
- Not be treated unfairly for using these rights.
To use a right, choose "Privacy request" on our contact page We may need to confirm your identity first. You may also use an authorized agent. We will reply within the time the law allows. If we deny a request, you can ask us to review that decision.
Residents of California, Colorado, Connecticut, Virginia, Utah, Texas, and other states with privacy laws may have these rights.
8. How long we keep information
We keep personal information only as long as we need it for the purposes in this policy. We may keep some records longer to meet legal, tax, or dispute resolution needs.
9. Security
We use reasonable steps to protect your information. No website or system is fully secure. We cannot promise absolute security.
10. Children
Our site is for adults. We do not knowingly collect information from anyone under 18. If you think a child gave us information, contact us and we will delete it.
11. Contractors and their policies
Contractors who contact you have their own privacy practices. Please review their policies before you share more information with them.
12. Changes to this policy
We may update this policy from time to time. We will post the new version here and change the date at the top. Please check back for updates.
13. Contact us
Questions about this policy? Reach us here:
- Phone: (800) 555-0100
- Mail: DoorLine Referrals, 123 Main Street, Suite 100, Your City, ST 00000